Help · FAQ

Questions before you take your first paid order.

Everything Aussie kitchen owners ask in week one. Can't find what you're looking for? Email hello@pay-e.com.au — we reply within an hour during business hours, AEST.

01

Getting started

Creating your account, connecting Stripe (or letting us connect a new account for you), and building a starter menu takes most shops a few minutes. Onboarding also includes a free 20-minute video call where we finish the setup with you — most shops send their first paid phone order the same day.

02

Money & fees

03

How it works on a busy night

Still have questions? We answer the phone too.