About Pay-E
Pay-E started in a pizza shop. The owner kept losing $80 family orders to no-shows; the existing payment options were all designed for sit-down restaurants or e-commerce, never the messy reality of a phone-order kitchen on a Friday night.
Why we exist
Big POS vendors are built around the dine-in checkout — table numbers, splits, tipping flows. E-commerce platforms are built around the cart and the checkout page. Neither of them helps the kebab shop owner who's on the phone with a regular and needs to take payment in 30 seconds without reading a card number across a hot kitchen.
We built Pay-E for that specific moment: phone rings, you take the order, an SMS goes out with a Stripe-hosted paylink, and the kitchen ticket prints when the customer pays. Nothing else.
The team is small, based in Melbourne and Sydney, and shipping from a flat in Brunswick. We answer support emails ourselves. If you write to us, you're writing to a builder, not a call-centre script.
What we believe
Operator-first
Every workflow is shaped by Friday-night kitchens, not boardroom decks. We test in real shops before we ship.
Honest about scope
We tell you what we don't do as clearly as what we do. The integrations page lists what's live and what's on the roadmap — no marketing fluff.
AU-first, not AU-only
Built for Australian shops, in Australian dollars, with Australian carriers and AEST support. International expansion would change that, and we'd say so before we did it.
No marketplace cut
We don't take a percentage of your sales. We charge a flat monthly fee and your customers stay your customers.
Company
Pay-E Pty Ltd
Country
Australia · Sydney + Melbourne
Founded
2025
Funding
Bootstrapped
We answer the email ourselves, usually within the hour during AEST business hours.